Privacy Policy

Privacy Policy

At Lioraroot, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from:

www.lioraroot.com
(the “Site”)


Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies stored on your device
  • Pages or products you view
  • Websites or search terms that referred you to our Site
  • How you interact with our website

We refer to this information as Device Information.


How We Collect Device Information

We collect Device Information through the following technologies:

Cookies

Cookies are small data files stored on your device or computer. They often contain an anonymous unique identifier.

Cookies help us improve your browsing experience and understand how visitors use our Site.

For more information about cookies or how to disable them, please visit:

http://www.allaboutcookies.org


Log Files

Log files collect information about activity on our Site, including:

  • IP address
  • Browser type
  • Internet service provider
  • Referring and exit pages
  • Date and time information

Web Beacons, Tags & Pixels

These electronic technologies help us collect information about how visitors browse and interact with our Site.


Order Information

When you make a purchase or attempt to make a purchase through our Site, we collect certain information necessary to process your order, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card details)
  • Email address
  • Phone number

We refer to this information as Order Information.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.


How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill your orders
  • Process payments securely
  • Arrange shipping and delivery
  • Provide invoices and order confirmations
  • Communicate with you regarding your order
  • Screen orders for potential fraud or security risks
  • Provide product updates, offers, and marketing communications based on your preferences

We use Device Information to:

  • Detect and prevent potential fraud or security risks
  • Improve and optimize our website
  • Analyze customer browsing behavior
  • Understand the effectiveness of our marketing and advertising campaigns

Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers who help us operate our business.

For example:

Shopify

We use Shopify to power our online store.

You can learn more about how Shopify handles personal information here:

https://www.shopify.com/legal/privacy


Google Analytics

We use Google Analytics to understand how customers use our Site and improve our services.

You can learn more about Google's privacy practices here:

https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout


We may also disclose your Personal Information when required by law, including:

  • Responding to legal requests
  • Complying with regulations
  • Protecting our rights and property
  • Preventing fraud or misuse of our services

Behavioral Advertising

We may use your Personal Information to provide relevant advertising and marketing communications that may be of interest to you.

For more information about how targeted advertising works, visit:

Network Advertising Initiative:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work


You may opt out of personalized advertising through:

Facebook

https://www.facebook.com/settings/?tab=ads

Google

https://www.google.com/settings/ads/anonymous

Microsoft Advertising

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


You may also manage advertising preferences through the Digital Advertising Alliance:

http://optout.aboutads.info/


Do Not Track

Please note that we do not change our Site’s data collection and usage practices when we receive a “Do Not Track” signal from your browser.


Your Rights

If you are a European resident, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request updates or deletion of your personal information

To exercise these rights, please contact us using the information below.

If you are located in Europe, please note that we process your information to:

  • Fulfill contracts with you (such as processing your orders)
  • Support our legitimate business interests described in this Privacy Policy

Your information may be transferred outside Europe, including to Canada and the United States.


Data Retention

When you place an order through our Site, we retain your Order Information for our records unless you request that we delete it.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices
  • Operational updates
  • Legal or regulatory requirements

Any updates will be posted on this page.


Children’s Privacy

Our Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.


Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a complaint, please contact us:

Email:
support@lioraroot.com